Frequently Asked Questions

No experience necessary! We welcome climbers of all levels, from complete beginners to experts. Our staff provides orientations for first-timers, and we have routes ranging from easy to extremely challenging.

Wear comfortable athletic clothing that allows full range of motion - think gym clothes. Avoid loose jewelry, watches, or dangling accessories. Bring socks for shoe rentals. We provide all climbing equipment.

No! We rent climbing shoes ($5), harnesses ($5), and chalk bags ($2). You're welcome to use your own gear if you have it. Just bring yourself, water, and a positive attitude!

Day passes are $20. We also offer 10-punch cards ($150), monthly memberships ($65), and discounted rates for students and youth. Equipment rentals are extra. See our full pricing page for details.

Yes, monthly memberships can be canceled anytime with 30 days notice. No cancellation fees or hidden costs.

Yes! Day passes are $20 and give you full-day access to all climbing areas from open to close. No reservation needed - just walk in during business hours.

When proper safety procedures are followed, climbing is very safe. All equipment is regularly inspected, staff are certified, and we provide thorough safety orientations. Injuries are rare and usually minor (scrapes, bruises).

Yes, all climbers must sign a liability waiver before climbing. Minors (under 18) need a parent or legal guardian to sign. You can complete it online before your visit or at the front desk.

Climbers of all ages are welcome! Kids under 14 must be supervised by an adult while climbing. We have special youth programs and birthday party packages for ages 6+.

No reservation needed for day passes or members - just show up during business hours! Reservations are required for classes, private coaching, and group events/parties.

Weekday evenings (5-8 PM) and Saturday afternoons are our busiest times. For a quieter experience, try weekday afternoons or Sunday mornings.

Yes! We have a free parking lot on-site with 50+ spaces. Parking is always free for our customers.

Bouldering is climbing shorter walls (up to 15 feet) without ropes - thick crash pads protect you. Top-roping uses a rope anchored at the top of taller walls (30-45 feet) with a partner belaying you from the ground. Both are great for beginners!

For bouldering, no partner needed! For top-rope climbing, you'll need a belayer. Come with a friend or meet other climbers at the gym - our community is friendly and welcoming.

Lead climbing is advanced climbing where you clip the rope to anchors as you climb up. It requires certification at our gym. We offer lead climbing classes - see our classes page for details.